Richard Steward Vice President - Operations & Sales	Richard Steward, a graduate of Tennessee Technological University in Computer Science, sharpened both his technical and customer service skills at Opryland’s Theme Park.  Richard, along with Michael Holt, developed IT systems and ticketing solutions for Gaylord Entertainment.  Those systems were used for more than 15 years for the theme park, The General Jackson Riverboat, and the Ryman Auditorium.  Richard was hired in 2002 and soon recognized the need to expand from a Web-only enterprise to a complete ticketing solution. Under Richard’s leadership, the company changed its name to Agile Ticketing Solutions to reflect the company’s ability to quickly adapt their software and technical solutions to the challenges facing today’s venues and event managers.
Michael Holt Vice President - Product Development & Customer Service	One day you are a consultant. The next thing you know, you are helping run the company you advised. That’s the story of Michael Holt, Agile’s Vice President of Product Development.  Michael graduated with an IT degree from Middle Tennessee State University.  He has worked for General Electric, Nike, and twice with Gaylord Entertainment.  Like Richard, Michael joined Agile Ticketing in 2002.  Today he oversees the design and development of ticketing software.  Michael's responsibility is to make sure the software that our clients use stays ahead of the curve, solving the challenges of today and steadily integrating solutions for the future.  Michael is also responsible for the sales and operations for TicketsNashville.com, a portal that puts a marketing face on ticketing for middle Tennessee.
John Lemon Director - System Implementation & Customer Service	Some people have degrees, but no technical “street smarts.” Others have real world experience, but haven’t acquired the fundamental background provided by a reputable institution of learning. Good news for Agile: John Lemon, Agile’s Director of System Implementation and Customer Service has both.  John worked in PC support while studying for his computer science degree at Middle Tennessee State University which gives him special insight to the needs of the customer.  John joined Agile Ticketing in 2003 and has served in several different roles.  His primary role is helping new customers get started on the system and leading a 24/7 customer service team.
Julian McBride Director - Software & Systems Development	You gotta love Julian McBride, Agile’s Director of Software and Systems Development. When asked what his role is at Agile Ticketing Solutions, his answer: “Whatever needs doing.” And whatever needs doing, you can count on Julian to assist you in getting it done. A self-described “Army brat,” his was a base-to-base life, until he landed at MTSU, where, along with a brief time at Tennessee Tech, he acquired the knowledge and skills he needed in computer science. At Agile, you’ll find Julian (and John) developing and designing the software, working on the nuts and bolts of Agile’s online ticketing system, as well as interacting with clients with tech support and customer service.